Working on in-app surveys is WhatsApp.

Neha Roy
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 While we wait for updates on group polls in the Android, iOS, and desktop beta versions of WhatsApp, the company is now working on a new in-app survey chat that will only be available to a select few users.

Common questionsAnswers
Name of the feature?WhatsApp Survey
Status?Under development
Availability?The company is working on a WhatsApp survey chat for a future update of the app.
I’ve installed this update but I don’t have any survey chat. Why?The survey chat is not available right now and it will probably show up only on certain occasions.
Previous news?WhatsApp beta for Android 2.22.19.19: what’s new? WhatsApp is working on announcing when the phone number is shared with a business!

A survey chat is a specific discussion that WhatsApp is developing for use on occasion! After being invited, you can provide feedback on new features, products, and more via this secure chat. WhatsApp will always be upfront about a survey's objective, and since providing input is optional, you are able to decline the invitation. Additionally, you can always ban this chat to stop WhatsApp from sending you any further surveys in the future.


This screenshot shows that WhatsApp is working to make it clear that invitations to surveys are sent to you over this authenticated chat. Your participation in a survey has no impact on your account, features, or experience, but it will undoubtedly help WhatsApp improve the product. The surveys that participants will receive from this talk are not yet known, but the suggestion to submit input by

Using a WhatsApp official conversation looks like a really fascinating idea because your comments will help them learn how to make WhatsApp better. All of your comments are safely saved, are only accessible to a select group of people, and adhere to the WhatsApp Privacy Policy. WhatsApp indicates verified accounts with a green checkmark for official chats so you can always tell it's an official.

account. However, keep in mind that even if a chat has a verified green checkmark, you shouldn't ever divulge your personal information to them. Since WhatsApp Survey is solely used for feedback purposes, it will never ask for sensitive data like your credit card number, 6-digit code, or two-step verification PIN. As we mentioned before, you can always opt out by banning the discussion via Chat Info.

You will be informed when WhatsApp sends out the first survey invitation to selected users, but don't anticipate getting one anytime soon: It is quite uncommon to participate in a survey because WhatsApp intends to invite relatively few individuals to do so in the future.


You can find out about all the additional updates made to WhatsApp beta for Android, iOS, Web/Desktop, and Windows by following WABetaInfo on Twitter.

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