Tech Mahindra has announced a collaboration with Quantre Solutions to improve customer experience and customer interactions. These industries include the financial, insurance, and healthcare sectors. Quantre Solutions is a customer communication management company based in the United States.
Through cloud-native microservices such as customer communication management (CCM), customer experience management (CXM), cloud-based ETL and data integration service, and Functions-as-a-Service, companies will be able to turn procedures into operational standards (FaaS).
To shorten implementation times, Quantre's methodology for creating customer communications workflow solutions may be used to client onboarding. The integrated solution will assist end users in improving their enterprises through process automation powered by microservices. Quantre Solutions will also contribute industry experience to Tech Mahindra's omnichannel, digital-first monetisation initiatives for customers as part of this collaboration. communications and marketing service providers.
