According to its monthly report, Facebook and Instagram, which are owned by Meta, took action against a combined total of 2.7 crore posts in July. As part of its attempts to adhere to the government's rules for social media platforms, the company, which is classified as an intermediary under the IT Rules, removed 1.73 crore spam messages and 23 lakh posts with violent and graphic content. In addition, Meta disclosed specifics regarding steps taken in response to grievances under the grievance redressal procedure and claimed that it has addressed every single user report.
According to Meta's July monthly report under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which was published on Wednesday, the business eliminated 20 lakh posts from Instagram and 2.5 crore posts from Facebook in July. The business regularly releases reports on the content-related decisions made in the previous month.
The company deleted 1.73 crore spam incidents from Facebook, with a "proactive rate" of 99.6%, according to Meta's most recent report. Along with the removal of spam, 1.1 lakh messages containing hate speech, 23 lakh posts containing graphic violence, and 27 lakh posts containing lewd or sexually explicit material were also taken down from the platform. These posts had proactive detection rates of 99.9 and 99.4 percent, respectively.
According to the firm, 3.7 lakh posts about nudity and sexual content and over 22,000 instances of hate speech were removed from the photo and video sharing platform Instagram, which had over 9 lakh postings about suicide and self-harm. These three forms of content had proactive detection rates of 99.5%, 77.4%, and 96%, respectively.
The social media platforms for Meta are required by the IT Rules to respond to user complaints by way of a grievance redressal system. The company claims that it replied to every user report after receiving 626 and 1033 reports from users on Facebook and Instagram, respectively.
By giving the necessary tools, Facebook was able to address 603 reports of problems, and it addressed nine out of the remaining 23 complaints in accordance with its own policies.
With the use of the necessary technologies, the business claims to have fixed problems for Instagram users in 945 instances, while 35 of the remaining 88 reports received action, according to Meta. The business anticipates delaying the release of subsequent editions of the report by 30 to 45 days following the reporting period.
